As much as ___% of litigation relates to problems in communication which influence patient expectations?

The statement indicating that as much as 70% of litigation relates to problems in communication highlights the critical role that effective communication plays in healthcare settings. Poor communication can lead to misunderstandings about diagnosis, treatment options, and patient expectations, which can ultimately escalate into legal disputes.

Given the complexity of healthcare interactions, clear and open dialogue is imperative for building trust with patients. When patients feel that their concerns have not been fully addressed or that they have not received adequate information about their care, they may become dissatisfied and more likely to pursue legal action. Therefore, recognizing that a substantial percentage of litigation stems from communication issues underscores the importance of training healthcare providers in effective communicative practices. This knowledge can lead to improved patient satisfaction and reduced legal risks within healthcare environments as professionals learn to manage expectations and address concerns proactively.